Policy Privacy

1. Data Privacy

NovaBuk (“we”, “our”, “us”) is a digital health platform that enables patients and licensed clinics to manage healthcare interactions, including symptom logging, appointment scheduling, and access to medical records. We are committed to protecting your personal and health data in compliance with the Nigeria Data Protection Act (NDPA).

2 .What we collect

We collect the following categories of data:
a. Personal Information
• Full name
• Phone number
• Age and gender
b. Health Information (Sensitive Data)
• Symptoms and medical history
• Consultation records
• Health summaries
c. Usage Data
• Device information
• Log data (timestamps, activity)

3. How We Use Your Data

Your data is used to:
• Enable pre-visit symptom reporting , Share relevant information with selected clinics , Support healthcare professionals during consultations , Maintain continuous health records , Improve platform functionality

4. Legal Basis for Processing

We process your data based on:
• Your explicit consent
• The need to provide healthcare-related services

5. Data Sharing

Your data is only shared with:
• Clinics you choose to interact with
• Licensed healthcare professionals within those clinics. We do not sell your data to third parties.

6. Data Security

We implement appropriate safeguards, including:
Encryption of data in transit and at rest, Role-based access controls, Activity monitoring and audit logs

7. Your Rights

You have the right to:
• Access your personal data • Request corrections • Request deletion of your data • Withdraw consent at any time Requests can be made via: hello@novabuk.com

8. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

9. Contact Information

For privacy-related inquiries: Email: admin@novabuk.com Data Protection Officer: Idoko Nelson

10. Updates

We may update this policy periodically. Users will be notified of significant changes.